Privacy Policy

Last Updated: May 13, 2026

1. About This Policy

Franklin Insurance Solutions ("we," "us," or "our"), located in Houston, Texas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or communicate with us.

2. Information We Collect

We may collect the following types of information:

  • Name, email address, phone number, and ZIP code submitted through our forms
  • Insurance-related details you provide (line of business, policy expiration dates)
  • Usage data and cookies from website interactions

3. How We Use Your Information

We use the information we collect to:

  • Provide insurance quotes and policy information
  • Send appointment reminders and follow-up communications
  • Send SMS text messages if you have opted in (see SMS section below)
  • Improve our services and website
  • Comply with legal obligations

4. SMS / Text Messaging

If you provide your mobile phone number and consent to receive SMS messages, Franklin Insurance Solutions will send you text messages related to insurance quotes, policy updates, and appointment reminders.

  • Message frequency: Varies based on your activity and requests.
  • Message & data rates may apply.
  • To opt out: Reply STOP at any time to unsubscribe from SMS messages.
  • For help: Reply HELP or email [email protected].
  • Consent to receive SMS is not a condition of purchase.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.

6. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Franklin Insurance Solutions
Houston, Texas
Email: [email protected]

← Back to SMS Opt-In